TechArcis Methodology / Approach

Apart from ensuring complete control on enterprise application quality, TCoE helps businesses to manage their resources more efficiently and build a work culture that supports collaboration and encourages quality. With our Testing Center of Excellence (TCoE), businesses will get a comprehensive software environment offering ease of asset sharing (from sharing processes to service utilities) and complete traceability.

Some other benefits they will get from our TCoE include:

• Increased agility: With better allocation of resources, people and time, businesses can respond faster to new business challenges and changes.
• Tighter alignment of business goals and efforts: By defining and measuring KPIs, business efforts can be more integrated and in line with business needs.
• Optimized resource use: Businesses can make the most of their existing tools, QA budgets, processes, people and environments.
• Cost savings: Typical reduction of 35% in resource cost over a period of 3 years.
• Reduced test times support faster time-to-market: With 50-70% test automation levels and reduction in test times by 30%, taking the products to market faster would become a reality.
• Enhanced quality and performance of applications: Restricting high-severity defects to below 2% and reduced risks of failure ensure optimized app quality and performance together with improved customer experience

Implementing a TCoE involves multiple phases and thoughtful steps, which include assessment, planning, objective setting, tool selection, impact analysis and organizational adjustments. Implementation for each phase has distinct focus areas.

Test Centre of Excellence solution of TechArcis will let businesses:

• Check the organization’s readiness for TCoE (by analyzing present quality process assessment, cultural maturity, skill set availability etc)
• Perform a gap analysis on existing testing practices
• Chart a vision and help in TCoE implementation/transformation road map
• Set up a governance mechanism
• Establish TCoE components (performance testing centers, test automation centers etc)
• Establish clear, regular communication channels at all levels
• Ascertain smooth progress of TCoE implementation

TechArcis Differentiators

Getting a completely operational TCoE isn’t a lengthy process, unlike what many think. The initial phase of transformation typically takes 3 months to be completed by an organization. The next 6 to 12 months are taken for efforts to stabilize and optimize TCoE.  But businesses won’t have to wait for 12 months since with the right planning; they will start noticing real improvements in the performance, quality and security of their applications within 3-6 months. Additionally, with improved efficiency in processes and an optimized model for the entire QA, they will start seeing cost and quality benefits too within 6 months.

For businesses considering a TCoE transformation roadmap, TechArcis proposes the following key elements be a part of it:

• Scope and timeline: For every implementation stage (right from set-up to transition, stabilization and optimization), they should define key milestones, activities and timelines.
• Objectives: Setting goals for very stage in the key areas (e.g. test processes, test automation, test environment) is crucial.
• Integration: Establish the way the TCoE interfaces with existing service providers, projects, management and other quality initiatives.
• Employee and training: Evaluate skill availability and decide if training, resource reassignment, additional hiring is needed.
• Communication: Get the entire organization aligned with the TCoE concept with clear and targeted internal communication.
• Core teams: Set up core teams of SMEs around various areas of the testing process (such as automation, asset management, governance etc).
• Infrastructure and tools: Estimate the resource needed for buying and maintaining the new testing infrastructure as well as test automation and management platform.
• Governance: Establish TCoE KPIs and align them with the key business objectives of agility, flexibility, high quality software, reduced time-to-market and cost efficiency. This also involves continuous assessment and improvement for testing tools, processes and standards.